Privacy Policy

Last updated: November 30, 2025

At Travylgo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trip planning platform.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name and email address
  • Profile photo (optional)
  • Account credentials
  • Payment information (processed securely through third-party providers)

Trip Information

  • Trip details (destinations, dates, activities)
  • Itineraries and schedules
  • Budget and expense information
  • Photos and documents you upload
  • Collaborator information

Usage Data

  • Device information (IP address, browser type, operating system)
  • Usage patterns and interactions with our platform
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Create and manage your account
  • Process your transactions
  • Send you updates, newsletters, and promotional materials (with your consent)
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to enhance user experience
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With Trip Collaborators: Information you share in trips is visible to invited collaborators
  • Public Trips: Trips marked as "public" are visible to all users
  • Service Providers: Third-party vendors who help us operate our platform (e.g., hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure cloud infrastructure (Firebase)

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Data Portability: Receive your data in a structured format
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to certain data processing activities

To exercise these rights, please contact us at team@travylgo.com

Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Authenticate your account
  • Analyze site traffic and usage patterns
  • Provide personalized content

You can control cookies through your browser settings, but disabling them may affect functionality.

Third-Party Services

Our platform integrates with:

  • Firebase: Authentication, database, and storage
  • Google Maps: Location services and mapping
  • Mapbox: Location search and geocoding
  • Payment Processors: Secure payment handling

These services have their own privacy policies, which we encourage you to review.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: team@travylgo.com

Company: Travylgo

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